My Impact in Numbers
10000+ Tickets
Across hardware, software, and networking
4+ Years
Real Experience
Top Skills
Enhancing Your Business Efficiency
IT Systems & End-User Support
Skilled in diagnosing and resolving hardware, software, and network issues across multi-OS environments. Experienced with Microsoft AD and 365 administration, deployments, RMM/PSA tools, and client support in fast-paced technical environments.
Networking & Infrastructure Deployment
Hands-on experience installing, configuring, and maintaining business networks and systems. Strong understanding of TCP/IP, DNS, DHCP, and Cloudflare authentication.
Server & Cloud Services
Designing, deploying, and maintaining Linux and Windows servers, self-hosted services, and virtualised environments. Experience with web hosting, game servers, backups, monitoring, access control, and system hardening to ensure reliability and scalability.
Work Experience
2023–2026
Cloud Voice Data
Provided front-line IT support, resolved hardware & software issues, managed on premises and 365 environments, deployed and supported Windows/Mac & enterprise networking devices including VoIP systems, printers and peripherals
2023–2023
SOS Phone Repairs
Solo operated a phone and tablet repair shop, constantly providing quality service and repairs while mentoring junior staff, upselling and reaching KPI's
2021–2023
King IT – IT Technician
Hybrid Sales and Technician. Set up and repaired a wide range of technology, implemented improved solutions for customers, specialised in data migration and imaging
2018–2020
Choose Your Chapter
Digital Media Marketing Assistant. Created content for websites and social media platforms, managed posts, correspondence and requests whale advising clients. Created flyers, logos and email signatures
My References
Trusted by Leaders Businesses
